2025年北京市朝阳区高三二模英语试卷（含答案）

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1、北京市朝阳区高三年级第二学期质量检测二 英语试卷 2025.5(考试时间 90分钟 满分 100分)本试卷共 10页。考生务必在答题卡指定区域作答，在试卷上作答无效。第一部分 知识运用(共两节，30分)第一节(共 10小题；每小题 1.5分，共 15分)阅读下面短文，掌握其大意，从每题所给的 A、B、C、D 四个选项中，选出最佳选项，并在答题卡上将该项涂黑。“Hi,this is Sasha,”a young woman sang out as the customer service line was finally connected.“How can I help you today?”

2、Her tone annoyed me.I was in no for pleasantries(客套).My friends and I made a dinner reservation at a fancy restaurant.The skirt Id ordered from this company would be 2 for it.This was the third time Id ordered.And the third time Id received the wrong item!Someone had to 3、this!“Is this how you treat

3、 a 20-year customer?”I demanded.“I ve never seen such terrible 4 .Its a real shame,Sasha!”Finally,I drew a breath and waited.After a moment,she 5 ,not in kind but in kindness.“I am so sorry,Ms.Messner.I will go to find the correct skirt myself.Can I put you on hold briefly?”Soon enough,I heard her s

4、ame calm voice again,“I just consulted my manager.We ll send the skirt to you at no 6 and refund your money in full.Also,you ll find a$50 gift card with it.I want you to know that we 7 you as a customer.”“Thank you,Sasha.”I hung up,8 and disappointed in myself.I felt uneasy about how Id treated the

5、young woman with the pleasant voice.In my years as a nurse,Id taken calls from angry people.Their words had often 9 me.And yet here was Sasha,going out of her way to solve my problem.The next morning,I telephoned the call center and got through to the manager,asking her to let Sasha know I was sorry

6、.Now when I feel myself getting impatient at work,I take a deep breath and say,as 10 as Sasha might,“What did you say your name was again?”1.A.mood B.shape C.hurry D.position 2.A.basic B.perfect C.ordinary D.expensive 3.A.rely on B.agree with C.stick to D.answer for 4.A.advice B.service C.reply D.damage 高三英语试卷 第 1页(共 10页)5.A.claimed B.responded C.criticized D.whispered 6.A.loss B.risk C.point D.charge 7.A.value B.award C.tolerate D.remember 8.A.relaxed B.confused C.astonished D.embarrassed 9.A.f